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I found I am always care about other people's attitude as I think attitude is everything. I read another wise paragraph from Jim Rohn about same topic. Would like to share with everybody....

The process of human change begins within us. We all have tremendous potential. We all desire good results from our efforts. Most of us are willing to work hard and to pay the price that success and happiness demand.

Each of us has the ability to put our unique human potential into action and to acquire a desired result. But the one thing that determines the level of our potential, that produces the intensity of our activity, and that predicts the quality of the result we receive is our attitude.

Attitude determines how much of the future we are allowed to see. It decides the size of our dreams and influences our determination when we are faced with new challenges. No other person on earth has dominion over our attitude. People can affect our attitude by teaching us poor thinking habits or unintentionally misinforming us or providing us with negative sources of influence, but no one can control our attitude unless we voluntarily surrender that control.

No one else "makes us angry." We make ourselves angry when we surrender control of our attitude. What someone else may have done is irrelevant. We choose, not they. They merely put our attitude to a test. If we select a volatile attitude by becoming hostile, angry, jealous or suspicious, then we have failed the test. If we condemn ourselves by believing that we are unworthy, then again, we have failed the test.

If we care at all about ourselves, then we must accept full responsibility for our own feelings. We must learn to guard against those feelings that have the capacity to lead our attitude down the wrong path and to strengthen those feelings that can lead us confidently into a better future.

If we want to receive the rewards the future holds in trust for us, then we must exercise the most important choice given to us as members of the human race by maintaining total dominion over our attitude. Our attitude is an asset, a treasure of great value, which must be protected accordingly. Beware of the vandals and thieves among us who would injure our positive attitude or seek to steal it away.

Having the right attitude is one of the basics that success requires. The combination of a sound personal philosophy and a positive attitude about ourselves and the world around us gives us an inner strength and a firm resolve that influences all the other areas of our existence.

I am experiencing leadership problem recently. I ask favor from internet. Here is my find. I hope I an remember this and implement this.

There are several ways to enhance listening effectiveness, especially in an emotionally charged exchange. A fundamental technique is "Active Listening" with its four components:

1. Clarifying. Asking the other party to provide more information, to elaborate upon their statement or answer specific questions,

2. Paraphrasing. Repeating the other's message in the person's words or your own words, to affirm that "message sent is message received,"

3. Reflecting Feelings. Inquiring about or acknowledging overt or underlying feelings that are attached to the other party's communication; a tentative or tactful approach is often best: "I know you are on board, still it sounds like you have some frustration with the decision. Care to discuss it?" Also, especially regarding the emotional component of messages, both listening and looking for verbal and nonverbal cues—voice tone and volume, facial and other bodily gestures, eye contact and physical distance—will facilitate more accurate reflection. And,

4. Summarizing. Reviewing and pulling together such problem-solving elements as mutual agreements, outstanding differences—factual as well as emotional—action plans to be executed, time frames and follow-up.

Yet effective listening is not just a technical skill. It is also an art form and a motivational bridge for learning about team members, modeling being a leader and, ultimately, sharing leadership with others.

Here are three listening and leadership concepts I strive to uphold in decision-making and dealing with conflict:

• Demonstrating an understanding of people's positions and predicaments, pains and passions.

• Reducing, whenever possible, the obvious status and power differential between yourself and other(s).

• Enabling people to accept gracefully their vulnerabilities, errors and imperfections.

 

The more generous we are,
        the more joyous we become.

The more cooperative we are,
        the more valuable we become.
The more enthusiastic we are,
        the more productive we become.
The more serving we are,
        the more prosperous we become.
The more outgoing we are,
        the more helpful we become.
The more curious we are,
        the more creative we become.
The more patient we are,
        the more understanding we become.
The more persistent we are,
        the more successful we become.