I often ask this question: Is behaviour caused by external forces or internal forces? What I mean is this: When people behave badly is it because of their upbringing or were they born that way?
Maybe some people are born with certain characteristics, like they are extrovert and energetic. But this can mean they will be cheerful and make a big effort to make others happy. It could also mean that they are loud, aggressive and destructive. So I believe that it is the outside forces that make a person.
I believe that greedy people, aggressive people, people who enjoy making others suffer, have their behaviour shaped by the things they are taught, or the TV, or because when they are young and misbehave they are not shown the error they make.
I believe the people who are human, as you describe, have been exposed to good role models, positive lessons and so on.
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