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Ask Ebaby! Teachers Go Super!

A Complaint

britdam007

britdam007

India

Hi!  



The sound file of “STUDY HABITS” does’t download fully on to my laptop for some reason. The sound file plays up to the dialogue part and then it stops playing suddenly and I don’t know why? Do you have any idea of what’s going on? I have downloaded the file so many times but everytime it would play the dialogue completely followed by the meaning of the words and right after that it would stop. This has never happened before. I’m a bit upset about it. This problem also happened when I tried downloading “LINDSAY ….CAT CAUGHT THE TONGUE”. The sound file again would not download completely  for some reason. It would stop playing after the dialogue part followed by word meaning. Why is it happening at all? This has never happened before! Can you fix the problem on your end? What’s going on?



Best regards,


Abhishek

05:05 PM May 24 2013 |

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Teacher AmySuper Member!

United States

Hi Abishek,


Sorry about that. It all seems to work fine on my computer, both in playing the individual mp3s and in downloading. We will investigate further, but it appears as if it might be an issue with your system.


Best,


Amy

05:30 PM May 26 2013 |

Teacher AmySuper Member!

United States

Hi Abishek,


If you let me know what browser you are using, I can try to re-test it that way, too.


Best,


Amy

07:51 PM May 28 2013 |