Making a Return

Intro

1. Learn Vocabulary - Learn some new vocabulary before you start the lesson.

• work out
• return
• inspect
• receipt

• dough
• exchange
• tags
• fits

2. Read and Prepare - Read the introduction and prepare to hear the audio.

When you buy something, there’s a chance that it won’t work out. It might be broken. It might be the wrong size. As long as you don’t use the item, you should be able to return it.
Last week I bought a shirt. I took it home and tried it on and it was too small. I wasn’t going to be able to wear it.
Read on to hear about how I solved the problem.

Dialog

1. Study - Read the dialog again to see how the vocab words are used.

When you buy anything, you should inspect it before you leave the store. If it’s a machine, make sure it works. If it’s clothing, make sure it fits.
When you actually buy it, put the receipt in a safe place. If anything goes wrong, you’ll need it later.
Before you use it at home, inspect it again. Leave all the tags on it and keep the box until you are sure it will work.
If it doesn’t work, put it back in the same box or bag you got it in. The more it looks like it did when you bought it, the better.
Take it back to the store and explain that you bought it, but that it doesn’t work. If you have the receipt, this should be okay. If you don’t have it, you might not get to return it.
Most of the time you have two options. You can either return the item for cash, or you can get an exchange. An exchange is when you can’t get cash, but you can have the value of the item applied to something else in the store. This is much more common and can be done without a receipt. Usually you must have a receipt to get a return.

 

Quizzes

Go Super to take Quiz

 

Lesson MP3

Go Super to download full lesson MP3