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A Hotel Room

A Hotel Room

Date: Sep 28 2001


1. Learn Vocabulary - Learn some new vocabulary before you start the lesson.

2. Read and Prepare - Read the introduction and prepare to hear the audio.

Hi Friends!
This week’s Real Life lesson gives you an example of how to reserve a hotel room. It is always best to call ahead of time for a room. If you call more than one hotel you can compare prices to make sure that you are getting a good deal. Always remember to ask if there are any special room rates available when you call a hotel or motel! Listen in as I call the Marriott to book a room for the upcoming weekend!


1. Listen and Read - Listen to the audio and read the dialog at the same time.

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2. Study - Read the dialog again to see how the vocab words are used.



Hotel Operator: Good afternoon Portland Marriott City Center on Broadway, how may I help you?

Tanis:  Hi! Reservations please?

Hotel Operator: Just a moment please.
Hotel Reservation Operator: Reservations, this is Tracy, how may I help you?

Tanis:  Hi! I’d like to check, uh, availability and prices for next weekend.

Hotel Reservation Operator: Okay, and next weekend starting Friday?

Tanis:  Yeah, starting Friday.

Hotel Reservation Operator: For how many nights?

Tanis:  For three nights.

Hotel Reservation Operator: City Center Marriott is not available next weekend. I do have the downtown Marriott available those three nights at the rate of seventy nine dollars per evening.

Tanis:  Seventy nine dollars per evening?

Hotel Reservation Operator: Yes.

Tanis:  And is that a special weekend rate or is there any…

Hotel Reservation Operator: Um, it’s part of our national promotion called “Come Out and Play”...

Tanis:  Uh huh.

Hotel Reservation Operator: So a certain number of our rooms are set aside for this special rate.

Tanis:  Okay. That seems pretty good. I did want to try and be closer to the water though…

Hotel Reservation Operator: It’s right across the street from Waterfront Park!

Tanis:  Oh! Okay! Well, that’s what I want then.

Hotel Reservation Operator: Oh, Okay. Would you like to book that now?

Tanis:  Yeah. What do I need to do if I want to book it right now?

Hotel Reservation Operator: Um, I’ll take your name, number, address. I can e-mail this reservation to you and I need a credit card to hold it.

Tanis:  Okay. Are you gonna run the credit card right now?

Hotel Reservation Operator: No.

Tanis:  Okay. Yeah, sure! Then I will book it!



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From this point on in the conversation, the Hotel Reservation Operator asked me for information about my name, address, phone number and credit card. She asked me if I wanted a smoking or non-smoking room and if I wanted one King size bed or two queen size beds.
When she finished asking me questions, she gave me a reservation number. When I go to the hotel next weekend I should take that number with me, just to be on the safe side.
Come to the “Life Goes On” Message Board and let me know how you all fare when making reservations! As always, I wish you all a wonderful week!
Your friend,



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I made use of this site to check hotel room of various hotels in the Hawaiian Islands. I found an excellent price for a large resort string right in Waikiki and did not wait for another to book. This saved me regarding 25% towards the normal cost on their website, a really great deal hotel search engines best price

hotel search engines best price

11:58 AM Apr 09 2018 |

Grazyna Krauze


Last month i visited Italy and Germany and before I had have to book rooms ahead of time. It was intresting experience.To sum up I like travelling especially abroad.

03:42 PM Jul 11 2010 |




I will go to abroad and maybe I have to book a room there.This lesson was very useful ahead of time for my travel. I hope that I can find also a room with king sized bed with a great promotion. :)

04:12 PM Nov 21 2009 |


United Arab Emirates

helpfull lesson … i wana book now,,

06:34 PM Jan 18 2009 |

agnaldo brites


Nice, but, where is the listening??!!

11:13 PM Aug 09 2008 |

boy from Baku


coll information

06:27 PM May 25 2008 |




That lesson gives ya insight into reserving a hotel room,cant wait to book a room ahead of time using this lesson

09:10 PM Mar 16 2008 |



Very Good

11:59 AM Dec 23 2007 |





11:07 AM Nov 13 2007 |



very useful~Laughing    

08:45 AM Nov 13 2007 |



same hotels when tooken credit cart doit many mistaiks

in  prise certanly Cry

11:27 AM Nov 11 2007 |



The lession  is very useful. It describes the details  for booking room in  hotels.  Thanks.

04:53 AM Nov 11 2007 |




hello, it is so intersting this lesson, every one will have the opportunity to reserve a room and he will probably speak English

09:30 PM Nov 10 2007 |



Russian Federation

A very usuful dialog!Laughing I also work as a receptionist but in mini-hotel  and sometimes I have som calls from foreigners who want to book the room. And now I've learnt usuful frases so I can communicate easier.

Thank you very much!

11:18 AM Nov 10 2007 |


Costa Rica

There is no sound

06:20 PM Nov 09 2007 |



well, it's usefull information, and i'm sure it will help everybody, who is really going to do the reservation abroad

02:04 PM Nov 09 2007 |



Syrian Arab Republic

That is a very good lesson for me

09:12 AM Nov 09 2007 |




06:22 PM Nov 08 2007 |

Angela Tang


thank for your help, I can learn more, It's very useful

12:53 PM Nov 07 2007 |


Viet Nam

can you help me improve english

04:11 PM Nov 05 2007 |

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